Privacy Notice

Last Updated: September 2026

At vwoedswse, a brand fully managed and operated by Egnek Hongkong Limited, protecting the security and confidentiality of your personal information is one of our highest priorities.

This Privacy Policy explains the principles and procedures we have established for the collection, use, processing, and protection of information provided by customers while browsing and purchasing from our Dining & Outdoor Living collections, including Starlight Dining, Morning Glow, and Mountain & Field.

1. Categories of Collected Information

To provide a secure, efficient, and personalized shopping experience, we collect certain categories of information from users:

  • User-Provided Information:
    When you place an order, create an account, or contact our support team, we may collect essential information required for order fulfillment, including your full name, shipping address, email address, telephone number, and other relevant contact details.
  • Payment Details:
    All payment transactions are processed through secure third-party payment providers. vwoedswse does not store or directly process complete credit card numbers, CVV security codes, or other full payment credentials within our internal systems.
  • Automatically Collected Information:
    When you browse our online store, certain technical information may be collected automatically through standard tracking technologies, including your IP address, browser type, device information, operating system, and interactions with our website pages.

2. How We Apply Your Data

The information we collect is used only for legitimate business and operational purposes, including:

  • Order Fulfillment:
    To process payments, confirm purchases, arrange shipment, provide delivery updates, and complete customer orders for our dining and outdoor living products.
  • Website Optimization:
    To understand customer browsing behavior, improve website performance, enhance user experience, and optimize our product presentation.
  • Communication:
    To send essential transactional messages, including order confirmations, payment notifications, shipping updates, and customer service responses. Where required and with your consent, we may also provide information regarding new products, collections, or promotional activities.
  • Security Operations:
    To detect suspicious activity, prevent fraudulent transactions, protect customer accounts, and maintain a secure online shopping environment.

3. Data Protection Measures

We maintain appropriate technical and organizational safeguards designed to protect your personal information:

  • Encryption Standards:
    Sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption technology and other appropriate security measures.
  • Restricted Access:
    Access to customer information is limited to authorized personnel of Egnek Hongkong Limited and approved service providers who require such information for legitimate business purposes.
  • Payment Security:
    We utilize trusted third-party payment processors that maintain compliance with applicable Payment Card Industry Data Security Standard (PCI-DSS) requirements.

4. Third-Party Collaborations & Advertising

vwoedswse does not sell customer personal information for direct financial gain.

However, we may share limited information with trusted third-party service providers when necessary to operate our business, improve services, process transactions, and support customer experiences.

These partners may include:

  • Analytics and Marketing Partners:
    We may work with technology providers and advertising platforms to analyze website performance, measure promotional effectiveness, understand customer preferences, and provide relevant content where permitted.
  • Payment and Transaction Partners:
    We cooperate with secure payment service providers to process transactions and protect payment security.
  • Shipping and Fulfillment Partners:
    Necessary order details may be provided to logistics providers, warehouses, and delivery partners to process, ship, and deliver purchased products.

5. Use of Tracking Technologies

Our online store uses first-party and third-party cookies and similar technologies to:

  • Remember products placed in your shopping cart.
  • Analyze general website traffic and visitor interactions.
  • Improve website functionality and personalize your shopping experience.
  • Measure advertising effectiveness and provide more relevant content where permitted.

Note:
You may restrict or disable cookies through your browser settings. However, disabling cookies may affect certain features, functions, or services available through our website.

6. Children's Online Privacy (COPPA)

Our Dining & Outdoor Living platform is intended for a general adult audience.

We do not knowingly collect personal information from children under the age of 13.

If we discover that a child under 13 has unintentionally provided personal information, we will take reasonable steps to remove such information from our records where required by applicable law.

7. California Online Privacy Protection Act (CalOPPA)

Where applicable under CalOPPA requirements:

  • Visitors may browse our online catalog without creating an account.
  • A visible link to this Privacy Policy is provided through our website.
  • We provide information regarding our collection, use, and protection of personal information to help customers make informed privacy decisions.

8. European Data Rights (GDPR)

If you are located within the European Economic Area (EEA) or another jurisdiction providing comparable privacy protections, you may have certain rights regarding your personal information.

These rights may include:

  • Right of Access:
    You may request access to personal information we maintain about you.
  • Right to Correction:
    You may request correction of inaccurate or incomplete information.
  • Right to Deletion:
    You may request deletion of eligible personal information, subject to applicable legal requirements.
  • Right to Restrict or Object:
    You may request restrictions on certain processing activities or object to specific uses of your information.
  • Right to Data Portability:
    Where applicable, you may request a copy of certain personal information in a commonly used electronic format.

To exercise applicable privacy rights, please contact:

support@vwoedswse.com

9. California Consumer Privacy Rights (CCPA/CPRA)

California residents may have certain rights regarding personal information collected by vwoedswse, including:

  • The Right to Know:
    You may request information regarding the categories and specific types of personal information collected, subject to applicable law.
  • The Right to Delete:
    You may request deletion of eligible personal information, subject to legal exceptions.
  • The Right to Correct:
    You may request correction of inaccurate personal information.
  • The Right to Opt-Out:
    Where applicable, you may request to opt out of certain disclosures of personal information that may legally qualify as "sale" or "sharing" under California privacy regulations.
  • The Right to Non-Discrimination:
    We will not unlawfully discriminate against customers who exercise their applicable privacy rights.

10. Data Breach Protocols

In the event of a security incident involving customer personal information, we will take reasonable measures to investigate, contain, and respond appropriately.

Such actions may include:

  • Notifying affected individuals where required by applicable law.
  • Taking reasonable steps to reduce potential risks.
  • Implementing additional security measures to prevent similar incidents.
  • Providing relevant information through appropriate communication channels when necessary.

11. Email Communication Integrity (CAN-SPAM)

We respect your email preferences and follow applicable requirements regarding commercial communications.

Our practices include:

  • Using clear and accurate subject lines for promotional emails.
  • Providing accessible unsubscribe options in marketing communications.
  • Processing opt-out requests within applicable requirements.
  • Continuing to send necessary transactional communications, such as order confirmations, payment notices, and shipping updates.

12. Contact Our Privacy Team

If you have questions, concerns, or requests regarding our privacy practices, please contact our corporate administration team:

  • Brand Name: vwoedswse
  • Operating Company: Egnek Hongkong Limited
  • Corporate Address:
    Room S068, 2/F, The Capital,
    61-65 Chatham Road South,
    Tsim Sha Tsui, Kowloon, Hong Kong
  • Support Email: support@vwoedswse.com
  • Customer Hotline: +1 (978) 723-5810